We have asked AT&T to comment on its privacy policy. Specifically we asked:
1. Why doesn’t AT&T verify email addresses it sends emails to?
2. Why does AT&T not provide a link in the emails it sends out to allow “good samaritans” to report that AT&T is sending someone else’s records to them?
3. Why don’t AT&T customer service representatives take calls letting them know that they are sending information to the wrong addresses?
4. Why do AT&T representatives state that they do not care whether AT&T emails are republished?
Specifically, as recounted previously AT&T has sent us information for various AT&T customers and each time has been rude and unhelpful when we go to report them.
January 20, 2010: AT&T did not respond for comments on its privacy policy, but did ask for a copy of the most recent email regarding Mordecai Alpert’s account. On a humorous note, AT&T did BEGIN sending us account statements for Richard Schweitzer, without any means of reporting it, so, Mr Richard Schweitzer, you can get your account information on-line:
Your Wireless Bill is Ready Online
Hello RICHARD SCHWEITZER,
Your monthly wireless bill (for account 523013925279 ) is now available for review online.
Log in today to view your bill and make a payment.
Thank You,
AT&T
Log in today to view your bill and make a payment.
If you’re enrolled in AutoPay, your payment will be made on its due date.
This e-mail was auto generated. Please do not respond.